Discount Codes

What Are Discount Codes?

Discount codes let members enter a code at checkout to receive a reduced price. Use them for founding member offers, seasonal promotions, or corporate agreements.

Creating a Discount Code

1. Go to Finance → Discounts
2. Click Create discount
3. Fill in:
   • Code — the text members type at checkout (e.g., WELCOME20)
   • Type — Fixed Amount (e.g., €20 off) or Percentage (e.g., 15% off)
   • Value — the amount or percentage
   • Starts At (optional) — when the code becomes active
   • Expires At (optional) — when the code stops working
   • Usage Limit (optional) — total number of times the code can be used across all members
   • Limit Per User (optional) — how many times a single member can use it
   • Active — toggle off to temporarily disable the code without deleting it
4. Optionally restrict the code under Restrictions:
   • Limit to Members — only specific members can use it
   • Limit to Companies — only specific companies can use it
   • Limit to Resource Types — only applies to specific types of spaces or plans
5. Save

Sharing the Code

Share the code directly with members — by email, on your website, or in person. Members enter it at the checkout step before completing their booking.

Tracking Usage

Open a discount from Finance → Discounts to see how many times it's been used and by whom.

Manually Adjusting an Invoice

If you want to give a one-off discount without a code, open an unpaid invoice from Finance → Invoices and edit the line item total directly. This is useful for ad-hoc negotiations.

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Common Questions

Can a discount code apply to subscriptions/plans? Yes — under Restrictions, use Limit to Resource Types and select the relevant plan types.

Can a member use more than one code per booking? No — only one discount code can be applied per booking.

What happens if a code expires but a member already used it? Existing bookings and subscriptions are not affected. The code just stops being usable for new bookings after expiry.